Prospects ChatLive

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Prospects ChatLive enables you to use our web-based chatroom to ‘chat live’ to a wide range of users including but not limited to: your clients, recruiters, education establishments and guidance organisations.

The chatrooms are delivered via the web in real time and can deliver question and answer sessions, workshops, ‘ask the expert’ sessions, support groups and one-to-one sessions.

Your clients can register to attend the chatrooms and have the opportunity to chat about issues that matter to them.

Benefits

  • The chatrooms provide a branded live chat service to your website.
  • Provides opportunities for recruiters, education providers and guidance organisations to chat live with your clients.
  • All chat events are conducted in a safe and secure password controlled environment that can be moderated or unmoderated.
  • Each chat event can have as many experts answering questions as required.
  • All chat sessions produce a transcript which can be edited and archived.
  • No limit to the number of clients participating in the chat events.
  • Chat events can be public or private.
  • Clients who abuse the system can be banned from entering the chatrooms.
  • The chatroom moderator can view who has joined the chat event and monitor their usage.
  • The chatroom moderator can control the flow of incoming questions if the chatroom is very busy, once the chatroom quietens, the moderator can then begin to accept new questions.

If you would like to request further information on Prospects ChatLive please contact us.

Related resources

  • Prospects LiveChat - adviser guide
    Access our user manual to see how easy it is to chat to clients in the chatroom. User manuals are also available to customers to illustrate how to set-up individual chat events and how to moderate chat events.
  • Offline demo
    View an offline demonstration of our chatroom software
  • Testimonials
    Find out what our customers think of our chatroom software

Feedback

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